Our product specialists test every device. If the device matches your description, we proceed with your payout within the agreed timeframe. If we find issues not mentioned during sign-up, we will contact you with options.

We aim to ship your order as quickly as possible. You will receive a Track & Trace link by email as soon as your order has been dispatched, so you can follow your package in real time.

You may return your device within 30 days of purchase, no questions asked. We always appreciate knowing the reason for the return, as we may be able to resolve any issue without a return being necessary.